Frequently Asked Questions
Frost Fire Heating and Cooling
At Frost Fire Heating and Cooling, we know that choosing the right HVAC service provider can come with many questions. Below, we’ve compiled answers to some of the most common questions our customers ask.
General Questions
What areas do you serve ?
We proudly serve Clayton, NC, and surrounding areas, including Raleigh, Garner, Smithfield, and Fuquay-Varina.
Are you licensed and insured?
Yes, we are fully licensed and insured to provide HVAC and refrigeration services for residential and commercial customers.
Do you offer emergency services?
Yes, we provide emergency HVAC and refrigeration repairs to ensure your home or business stays comfortable and operational.
HVAC Installation & Repair
How do I know if I need a new HVAC system?
If your system is over 10-15 years old, requires frequent repairs, or struggles to maintain a comfortable temperature, it may be time for a replacement.
How often should I schedule HVAC maintenance?
We recommend scheduling maintenance at least twice a year—once before summer for AC service and once before winter for heating service.
What brands do you install and service?
We work with all major HVAC brands, including Carrier, Trane, Lennox, Goodman, and more.
How long does an HVAC installation take?
Most residential HVAC installations are completed within one day, while commercial installations may take longer depending on the scope of the project.
Commercial HVAC & Refrigeration
Do you service rooftop HVAC units?
Yes, we install, repair, and maintain rooftop units for commercial properties.
Can you repair walk-in coolers and freezers?
Absolutely! We specialize in commercial refrigeration repair, including walk-in coolers, freezers, and restaurant refrigeration systems.
How can I improve energy efficiency in my business?
Regular maintenance, upgrading to energy-efficient units, and optimizing ductwork can help lower energy costs.
Ductwork & Indoor Air Quality
How do I know if my ductwork needs repairs or replacement?
If you experience uneven temperatures, high energy bills, or poor airflow, your ductwork may need to be inspected for leaks or blockages.
Do you offer air quality solutions?
Yes, we provide air purification systems, humidifiers, dehumidifiers, and ventilation solutions to improve indoor air quality.
Scheduling & Pricing
How do I schedule an appointment?
You can call us at (919) 230-4439 or submit a service request through our website.
Do you offer financing options?
Yes, we offer financing options for HVAC installations and major repairs. Contact us to learn more.
How much does a service call cost?
Our service call fees are competitive and vary based on the type of service needed. We provide upfront pricing with no hidden fees.
Have More Questions?
If you have any other questions, feel free to reach out to our team. We’re happy to help!
Call Us
(919) 230-4439
Location
Clayton, NC 27520
Hours
Open: 24 hour