HVAC emergency? We respond fast — day or night, weekday or weekend — at the same fair price. No overtime charges. No Sunday surcharges. Ever.
An HVAC emergency doesn't wait for business hours. When your air conditioning dies during a 98°F July afternoon or your furnace stops working on a freezing January night, you need help now — not tomorrow morning. Frost Fire Heating and Cooling provides 24/7 emergency HVAC service and same-day appointments throughout Clayton, Raleigh, Durham, Garner, and the entire Triangle area. When you call our emergency line, you'll speak with a real person who can dispatch a licensed technician to your home or business quickly.
What truly sets Frost Fire apart from other HVAC companies is our pricing policy: we charge the same rate on Sundays, weekends, and holidays as we do during regular business hours. Most HVAC companies tack on overtime charges of $50-$150 or more for after-hours and weekend calls. We believe that's wrong. Your emergency shouldn't cost more just because it happened at an inconvenient time. When you call Frost Fire at midnight on a Saturday, you'll pay the exact same diagnostic fee and labor rate as you would on a Tuesday afternoon. That's a commitment we've made since day one, and it's a promise we'll never break.
Our emergency technicians arrive fully equipped with common parts, refrigerant, electrical components, and diagnostic tools to resolve most HVAC emergencies in a single visit. We stock capacitors, contactors, blower motors, igniters, flame sensors, thermostats, and other high-failure components on our trucks so we can get your system back online without waiting for parts. For less common repairs, we'll stabilize your system if possible and return with the right parts at the earliest opportunity — with no additional trip charge.
When temps exceed 90°F and your AC fails, heat exhaustion becomes a real danger — especially for children, elderly, and pets. Don't wait. Call immediately.
Frozen pipes, hypothermia risk, and property damage from extreme cold make a heating failure a true emergency. We prioritize no-heat calls in cold weather.
If you smell gas, evacuate immediately and call 911 first. Then call us. We'll inspect your furnace, gas lines, and heat exchanger for leaks or cracks.
AC condensate leaks can damage ceilings, walls, and floors. A clogged drain or frozen coil needs prompt attention to prevent costly water damage.
Electrical burning odors from your HVAC system indicate overheating wires, failing motors, or electrical shorts. Turn off the system and call us right away.
Ice on your outdoor unit or evaporator coil signals airflow problems or refrigerant issues. Running a frozen system can destroy the compressor — call for help.
Call (919) 230-4439 — 24 hours a day, 7 days a week. Describe your emergency and we'll dispatch a technician immediately.
Our on-call technician heads to your location with a fully stocked truck. We provide an ETA so you know when to expect us.
We identify the problem, explain it clearly, and present repair options with upfront pricing — before any work begins.
Most emergencies are resolved on the first visit. We carry common parts and get your system running as quickly as possible.
Here's something you won't hear from most HVAC companies: our emergency rate is the same as our regular rate. There are no overtime charges, no weekend premiums, no holiday surcharges, and no "emergency dispatch fees" tacked onto your bill. You pay the same diagnostic fee and the same labor rate whether you call at 2 PM on a Wednesday or 2 AM on Christmas morning. We believe in fair, transparent pricing — especially when you're in a stressful emergency situation and shouldn't have to worry about being taken advantage of.
Our diagnostic fee covers the trip to your home, a thorough system inspection, and a detailed explanation of the problem with upfront repair pricing. If you proceed with the repair, we often apply the diagnostic fee toward the total cost. Maintenance plan members enjoy waived diagnostic fees and discounted repair rates — even on emergency calls.
HVAC emergency right now? Call (919) 230-4439 — we're available 24/7, 365 days a year.
Don't wait and don't worry about the cost. Frost Fire responds fast with fair pricing — 24 hours a day, 7 days a week.