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Homeowner HVAC guides

What to check before you call, in plain English. Written by Jax, the owner and tech at Frost Fire Heating & Cooling.

Heat not coming on, a heat pump covered in ice, a furnace that keeps shutting off. A lot of HVAC problems have a simple cause you can check yourself in a few minutes. These guides walk you through the same safe checks I'd go over with you on the phone, and tell you when it's time to call a pro.

Heating

Heater not working? 10 things to check before you call

Thermostat, breaker, filter, the furnace switch, error lights. The quick checks that fix a lot of no-heat calls.

Heat pumps

Heat pump blowing cold air in winter? What's normal and what's not

Heat pump air feels cooler than a furnace, and defrost cycles are normal. Here's how to tell normal from broken.

Gas furnaces

Furnace turns on, then shuts off? Here's what's usually going on

Short cycling is usually airflow, the flame sensor, a pressure switch or the vent. What you can check yourself.

Heat pumps

Heat pump iced up? What to do (and what not to do) about a frozen outdoor unit

Light frost is normal. A solid block of ice isn't. Safe steps, and why you should never chip the ice.

Safety

Carbon monoxide and your gas furnace: warning signs and when to get it tested

Everybody knows CO is bad. When's the last time your furnace was actually tested? Signs, detectors, and what to do.

Heat pumps

Emergency heat and aux heat: what they mean and why they can run up your power bill

Aux is normal on cold mornings. Emergency heat all winter can make your power bill climb fast.

Cooling

AC running but not cooling? A homeowner's checklist

Filter, breakers, the outdoor unit, frozen lines and the drain. What to check when the AC runs but it's still hot.

Troubleshooting

How to read your furnace or heat pump error codes

Find the blinking light, count the flashes, read the chart on the door. Common codes in plain English.

Still not working?

Frost Fire Heating & Cooling: $59 diagnostic (waived with repair), same-day service, no weekend surcharge, 4.8-star rated. Licensed & Insured. Serving Raleigh, Durham, the Triangle, Clayton and surrounding areas.

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